Quality Assurance

As an ISO 9001:2015 Certified Co, Quality assurance pervades every aspect of what we do—from the quoting phase to final delivery. AQSA has a sophisticated quality assurance program that allows us to implement extensive statistical processes, quality control and continuous improvement methods on every job.

Commitment

The effectiveness of our quality system is monitored by planned audits, management reviews and customer satisfaction surveys to ensure quality  service delivery.

• Provide extensive staff training, promoting a ‘do it right first time’ attitude towards quality.
• Fully identify and conform to the needs of our customers, improving customer satisfaction.
• Monitor and review our service provision and processes, identifying potential errors and implementing the necessary actions to eliminate them.
• Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organisation.
• Providing sufficient resources and equipment to ensure that we can operate to the documented management system. The management system is based on the principles of ISO 9001:2015, the International Standard for Quality Management Systems.
• Continually monitoring and reviewing our Quality Policy to ensure that it remains relevant and effective to the changing needs of our customer.